Gaga Fabrics


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About Us This web site is owned and operated by Gaga Fabrics who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:

Gaga Fabrics
108 Main Road
Gedling
Nottingham
NG4 3HE
United Kingdom

Phone: 0115 841 8898

Email: shop [at] gagafabrics [dot] co [dot] uk

VAT 979342667

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency.

We accept Visa and MasterCard. Online payments are processed by HSBC and PayPal on their secure servers. If you do not wish to pay online, you may send your card information via phone, fax or by post.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling

UK delivery charges

Up to £20 = £1.95
Over £20 = £2.95

EU delivery charges

£20.00 and under = P&P £6
£20.01 - £40.00 = P&P £9
Over £40 = P&P £14

Rest of the World

£10 and under = P&P £6
£10.01 - £20.00 = P&P £8
£20.01 - £40.00 = P&P £12
£40.01 - £60.00 = P&P £16
£60.01 - £90.00 = P&P £20
£90.01 - £120.00 = P&P £25
Over £120 = P&P £30

Delivery Schedule We will normally process your order within 48 hours (business days) of receiving your payment.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Back Orders If your item is not in stock, we will back order for you if possible. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges All our prices are shown inclusive of VAT.

Any duties or taxes payable on purchase of our products are the sole responsibilty of the purchaser. If the purchaser refuses to pay the duties/tax it is then the responsibility of the purchaser to pay all shipping costs for the return of the item(s).

Credit Card Security We do not store your credit/debit card details on our system or files. In fact we never see your credit/debit card details at all as all payments are processed securely HSBC and PayPal.

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0115 841 8898 (International +44 0115 841 8898) or write to us at 108 Main Road Gedling Nottingham NG4 3HE United Kingdom

Privacy Policy Gaga Fabrics do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.

Fabric cut to your order can be returned at the manager's discretion only and the goods have to be returned within 7 working days. Contact us by email and quote the order number supplied to you. Late returns and returns without prior notification will not be accepted. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Any goods returned should be in saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

Please note: non-stock goods ordered at your request from producers are non-returnable.